Privacy

Privacy Policy

Last updated: September 2026

This policy explains how your personal information is collected, used, and protected when you use this site. Your trust matters — your data stays confidential and is never sold.

Information we collect

When you fill out the consultation form, we collect your name, phone number, email, and any message you choose to include. We may also collect anonymized technical information (device type, browser) through third-party analytics tools like Google Analytics and Meta Pixel.

How we use your information

Your information is used solely to contact you about your vehicle consultation request. We do not use it to send unsolicited marketing communications. Analytics data helps us improve the site experience and measure the effectiveness of our ads.

Sharing with third parties

Your contact information is shared only with Yannick Tittley and the Surgenor Hyundai team to process your request. We use third-party tools (Google, Meta) only to measure ad conversions — these tools receive aggregated events, never your personal contact details.

Data retention

Your request information is kept for as long as needed to handle your consultation, and at most 24 months for customer service purposes. You can request deletion of your data at any time.

Your rights

Under applicable Canadian and Ontario laws, you may request access to, correction of, or deletion of your personal data. For any questions, email yannick.tittley@surgenor.com.

Cookies and tracking

This site uses cookies and tracking pixels (Google Tag Manager, Meta Pixel) to understand how visitors interact with the content and optimize our ad campaigns. You can disable cookies in your browser settings.

Yannick Tittley

Surgenor Hyundai · Ottawa, ON

yannick.tittley@surgenor.com